Data Deletion Instructions

How to delete data that Rdud holds about you. See also our Privacy Policy.

If you are a business using Rdud

1. Sign in at https://beta.taqniya.net.
2. Open Agents, choose the agent, and open the Connect Socials tab.
3. Click the × next to a connected Facebook Page, Instagram account or WhatsApp number, and confirm. Its conversations, access token and settings are deleted immediately.
4. To delete your whole account and company data, email info@taqniya.net from your account's email address. We complete the deletion within 30 days and confirm by email.

Catalogs and message templates created through Rdud live in your own Meta business assets; delete them in Commerce Manager or WhatsApp Manager.

If you messaged a business that uses Rdud

1. Ask the business to delete your conversation, or
2. email info@taqniya.net with the name of the business and your WhatsApp number (or your Facebook / Instagram / Telegram name). We delete your conversations within 30 days and confirm by reply.

Removing Rdud from Facebook

If you remove Rdud in Facebook → Settings → Business Integrations (or Apps and Websites), Meta sends a deletion request to https://beta.taqniya.net/fb/data-deletion-callback. We delete the data linked to your account and give you a confirmation code you can check at the link Meta shows you.

Contact

TAQNIYA AL-ALIYA LTD (company number 17272167, registered office 182-184 High Street North, London E6 2JA, United Kingdom), together with its business TL4 LTD · info@taqniya.net